Returns & Exchanges
At Replay Guitars, we want you to be completely satisfied with your purchase. If your new gear isn't the perfect fit, you can return or exchange most items within 30 days of delivery.
Initiate Your Return
Log into your account or contact our support team with your order number to request a Return Merchandise Authorization (RMA) number.
Pack Your Gear
Carefully repackage the instrument or accessory in its original shipping container, ensuring all manuals, tags, and accessories are included.
Ship It Back
Attach the provided prepaid shipping label to the box and drop it off at any authorized carrier location.
Inspection and Refund
Once our technicians verify the item's condition, we will process your refund or ship out your exchange within 3-5 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing